Speak to Us

A conversation
is always the first
thing we do.

Get in Touch

Say Hello.

By post · By tea, if you visit

Every bath begins with a conversation.
Every conversation begins with a hello.

Send an enquiry

Tell us what you’re
thinking about.

A room, a bath, a wall of tile, a photograph. Whatever it is — we will write back within one working day.

By post

The Old Foundry
Chartwell Lane · near Cranbrook
Kent · TN17 3PL

Opening hours

Monday — Friday · 9 to 5
Weekends by appointment
A bath, half-raised, waiting on a phone call.
Every commission begins with a conversation.
Kent · Tuesday morning
How we work

Four unhurried steps.

I

A first conversation.

You write to us, we write back — usually within a working day. We ask about the room, the light, the plumbing, the plan.

II

A sketch, then samples.

We send a scale drawing and small metal swatches in the finishes you are considering. Live with them for a week.

III

You confirm.

Your bath goes into the ledger. We take a fifty-per-cent deposit — the balance is paid on the day it leaves us.

IV

Six weeks, and then delivered.

Made by hand, in Kent. Delivered by our own team, unwrapped on-site, and set exactly where you want it.

We answer every letter.
We answer every telephone. We always have.

Or come and see us in person.

Two showrooms, both by appointment. Both come with tea, biscuits, and as much time as you need.